Fubo 888 Privacy Policy – Our Commitment to Protecting Malaysian Players' Data

Fubo 888 collects several categories of personal information from our players during and after the registration process, as well as throughout ongoing use of the platform. We only collect information that is genuinely necessary to provide a quality, secure service that complies with applicable legal requirements in Malaysia.

Fubo 888 does not directly collect sensitive financial data such as full bank account numbers or credit/debit card numbers — all financial transactions are processed through licensed, PCI DSS-compliant third-party payment processors, including the FPX gateway for Maybank2u and CIMB Clicks, as well as e-wallet platforms such as Touch 'n Go, GrabPay, Boost, and ShopeePay.

Every piece of information we collect from you has a specific and legitimate purpose. fubo 888 does not use your data for purposes unrelated to the delivery of our services without your explicit consent. The following are the primary purposes for which your personal data is used:

• Account Management: Creating, verifying, and managing your player account at fubo 888, including secure login and two-factor authentication.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, Boost, and ShopeePay, as well as withdrawals to your registered payment methods.
• Gaming Services Provision: Giving you access to all game and betting categories on fubo 888 — Live Casino, slots, EPL and Malaysia Super League football betting, BWF badminton, IPL cricket, and e-sports.
• Fraud Prevention and Security: Identifying and preventing fraudulent activity, money laundering, and platform abuse — including detection of duplicate accounts and suspicious betting activity.
• Legal Compliance: Fulfilling legal obligations under Malaysia's PDPA 2010, anti-money laundering legislation, and other applicable regulatory requirements.
• Customer Support: Handling your enquiries, complaints, and support requests more efficiently based on your account context and interaction history with the platform.
• Platform Improvements: Analysing usage patterns in aggregate and anonymised form to improve the performance, stability, and user experience of the fubo 888 platform.
• Service Communications: Sending important notifications related to your account, such as transaction confirmations, security alerts, and policy updates that affect you.
• Marketing (With Consent): Sending promotions, bonus offers, and updates about new fubo 888 features — but only if you have consented to receive marketing communications during registration or through your account settings. You may withdraw this consent at any time.

Fubo 888 takes a highly cautious and limited approach to sharing our players' personal data. We do not sell or transfer your data to third parties for their own marketing or commercial purposes. However, there are limited circumstances in which sharing data with certain parties is necessary to enable fubo 888 to operate securely and in compliance with the law:

• Licensed Payment Processors: We share the necessary transaction details with authorised payment processors — including FPX, Touch 'n Go e-wallet, GrabPay, DuitNow, Boost, and ShopeePay — solely to process your deposits and withdrawals. All these processors are bound by strict confidentiality agreements.
• Game Software Provider: Third-party live casino and slots providers may receive the game session data necessary to deliver those games. This information is limited strictly to what is technically required and does not include financial or full identity data.
• Legal Authorities: fubo 888 will disclose personal data to Malaysian authorities when required by law, court order, or in the context of a legitimate criminal investigation. We will notify you of any such disclosure where permitted by law to do so.
• Identity Verification Services: During the KYC (Know Your Customer) verification process for large withdrawals or age verification, we may engage third-party services that specialise in document verification. All such services are bound by data processing agreements that comply with the PDPA.

In all data-sharing scenarios described above, fubo 888 ensures that recipients have adequate data protection measures in place and receive only the information strictly necessary for the specified purpose (data minimisation principle). Legally binding confidentiality agreements are a mandatory requirement for all our third-party partners.

Protecting your personal data is a top priority for the fubo 888 technology team. We continually invest in cutting-edge cybersecurity infrastructure to ensure your information remains secure at all times. The technical and organisational security measures we have in place include:

• Encryption in Transit: All communications between your browser and the fubo 888 platform use TLS 1.3 protocol with verified 256-bit SSL certificates. The padlock icon in your browser confirms this secure connection.
• Storage Encryption: Sensitive data stored in our databases — including passwords and authentication information — is encrypted using strong hashing algorithms. This means that even fubo 888's internal staff cannot view your password in plain text.
• Layered Access Control: Internal access to player data at fubo 888 is strictly limited on a need-to-know basis. All staff access to sensitive data is logged and regularly audited.
• Real-Time Threat Monitoring: Our security monitoring system operates 24/7 to detect suspicious activity, unauthorised login attempts, and potential cyberattacks in real time.
• Regular Penetration Testing: Independent third parties are engaged to conduct regular penetration testing and vulnerability assessments on our systems. All findings are used to drive continuous improvement.
• Incident Recovery Plan: fubo 888 has a comprehensive security incident response plan in place. In the event of a data breach, we are committed to notifying affected users within the timeframe required by law and taking immediate remedial action.

While we take every reasonable measure to protect your data, no system can guarantee absolute 100% security. You also play an important role in keeping your account safe — use a strong, unique password for your fubo 888 account and never share your login credentials with anyone.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own privacy commitments, you as a fubo 888 player have the following rights regarding your personal data:

To exercise any of the rights above, please contact our Privacy Officer at privacy@fubo888.xyz or by email at support@fubo888.xyz. Please clearly state the right you wish to exercise and provide sufficient information for us to verify your identity before processing your request. We are committed to responding to all privacy rights requests within 21 business days of receipt.

The fubo 888 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, enhance user experience, and analyse how the platform is used. Cookies are small text files stored in your browser when you visit our website.

We use three main types of cookies:

You can manage or disable non-essential cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some areas of the fubo 888 platform. For guidance on managing cookies in different browsers, please refer to your browser's help documentation.

In addition to cookies, we use server logs that record IP addresses, browser types, operating systems, and pages visited. This information is used solely for security purposes, technical troubleshooting, and aggregate traffic analysis that cannot identify any individual.

Fubo 888 does not retain your personal data for longer than is necessary for the legitimate purpose of processing or as required by Malaysian law. Retention periods vary depending on the type of data and the applicable legal requirements:

• Active Account Data: Retained for the duration your account is active at fubo 888 and for a reasonable period after closure for support and dispute resolution purposes.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date as required under Malaysia's accounting and anti-money laundering laws (AMLA). This is a mandatory legal obligation that cannot be waived.
• Support Communication Logs: Records of interactions with our customer support team are retained for 3 years for quality assurance and dispute resolution purposes.
• Security Log Data: Access and security activity logs are retained for 12 months for digital forensics purposes, should they be required in a security investigation.
• Marketing Data (With Consent): Retained until you withdraw your marketing consent or close your account, whichever comes first.
• KYC Data: Identity verification documents are retained for a minimum of 5 years following the termination of the business relationship, as required under anti-money laundering legislation.

Once the retention period expires, your personal data will be securely deleted or anonymised in a manner that ensures it can no longer be linked to you as an individual. The deletion process is carried out in accordance with industry-recognised information security standards.

Fubo 888 has appointed a Data Protection Officer (DPO) responsible for ensuring our compliance with the Malaysia Personal Data Protection Act 2010 and for handling all privacy-related enquiries from our players. Our Privacy Officer serves as the primary point of contact for all data protection matters.

If you are dissatisfied with how fubo 888 has handled your privacy complaint, you have the right to refer the matter to the Department of Personal Data Protection (JPDP) Malaysia or the relevant regulatory authority. fubo 888 will cooperate fully with such authorities in any investigation conducted.